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DTSTART;TZID=Australia/Perth:20260310T171500
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SUMMARY:Panel: The conflict between commercial metrics and customer outcomes
DESCRIPTION:Panel Event: The conflict between commercial metrics and customer outcomes. How product managers can balance cultural challenges\, managing metrics\, and being a good human being. \nAs technology and the landscape evolves we are seeing a growing conflict between delivering commercial outcomes and delivering value to and protecting the interests of customers. Performance metrics drive individual financial benefits\, and so we can see this driving a tendency for leadership to focus delivery on organisational commercial value at the cost of service or product outcomes to the customer. Product Managers are directly part of the interface facilitating this and often have to struggle with the fallout of final decisions.
URL:https://wainnovationcalendar.com.au/event/panel-the-conflict-between-commercial-metrics-and-customer-outcomes/
LOCATION:Hatchd\, Level 3/108 St Georges Tce\, Perth\, WA\, 6000\, Australia
CATEGORIES:Seminar / Panel Discussion / Conversation
ATTACH;FMTTYPE=image/png:https://wainnovationcalendar.com.au/wp-content/uploads/2026/02/producttank.png
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DTSTART;TZID=Australia/Perth:20250321T163000
DTEND;TZID=Australia/Perth:20250321T190000
DTSTAMP:20250225T035311Z
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SUMMARY:Future by Design – Deep Dive into Leadership and Innovation
DESCRIPTION:A Future by Design – Academy of the Future is a groundbreaking initiative designed to propel Western Australia into the forefront of global innovation. In partnership with some of the world’s leading thought leaders and industry experts\, this program offers a unique opportunity to immerse yourself in the latest advancements in technology\, leadership\, and innovation. \nOur next session is a Deep Dive Session where we explore ‘Leadership in Innovation’. \nAs the world rapidly evolves\, so too does the thinking around what this means for us in the future\, what exciting developments are up and coming\, what legal and ethical decisions we need to explore as humans\, and how we can navigate through this competing environment. \nWestern Australia has long been known for its pioneering spirit and strong innovation ecosystem. \nThrough our sessions we provide local leaders and innovators access to the latest knowledge\, tools\, and networks to remain competitive on the global stage. \nBe involved the conversation\, expand your mindset and share conversation around these topics with our world-class speakers and panel members. \n– Marion Burchell\, Managing Director\, Azolla and Former A/GCIO of Western Australia \n– Michael Malone\, Founder of iiNet and Jumbo Interactive Ltd \n– Ernest Tan\, Head of UX and Design Team\, HatchD \n– more to be announced \nPerth and Western Australia as leaders in the global innovation landscape. By empowering our local innovators with the tools and connections they need\, we are not only building a stronger economy but also creating a more vibrant and sustainable community.
URL:https://wainnovationcalendar.com.au/event/future-by-design-deep-dive-into-leadership-and-innovation/
LOCATION:Hatchd\, Level 3/108 St Georges Tce\, Perth\, WA\, 6000\, Australia
CATEGORIES:Networking / Group Meetup
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